Loans and returns

You can borrow materials by using the libraries' self-service terminals. You will need your health card, library card or your CPR number and PIN.

Digital library card 
With the Library app you have a digital library card.

Keep track of the return deadline
You can print out a receipt for your borrowed materials at the self-service terminals and see when the materials are due back.

1. Log in to www.aakb.dk to see your user status
2. Click on your user in the top right corner and go to ‘Lån’. This will take you to an overview of what you have borrowed from the library. At the top you will see any loans that have exceeded their due date, followed by the rest of your loans
3. Select the loan you want to renew
4. Select ‘Renew all’ or ‘Renew selected.

1. Log in to the app
2. Go to ‘Min side’
3. Tap on ‘Lån'

4. Renew one loan

   Tap on the material you would like to renew. If the material cannot be renewed, it will say ‘Kan ikke fornyes’ (Cannot be renewed).

5. Renew multiple loans

   Tap the three dots in the top right corner and select ‘Forny flere’. If the materials cannot be renewed, you will not be able to select them.

If you cannot renew a material, it will appear with the text ‘Kan ikke fornyes’.

The reasons are usually

• There are other users in the queue.
• You have already renewed your material twice.

You have the option to renew a loan up to 2 times. If you need another loan period, you will have to return the material to your local library, after which you can borrow it again.

You can renew materials even after the loan period has expired, as long as the material in question is not reserved by others and the two loan periods have not been used up.

If the loan period is exceeded, you will still be charged a fee. You can see Aarhus Libraries' rates and fees here.

If you experience problems renewing your loans, you are always welcome to contact your local library who will explain why you cannot renew your loans.

You can call us at +45 89 40 92 00.

A remote loan is a material that is obtained from a library outside Aarhus Libraries. Renewal of remote loans can be done to the extent permitted by the lending library, but only for a maximum of two additional loan periods and only if the renewal is done in a timely manner.

If the remote loan renewal is rejected by the lending library, you will receive a notification that the loan has been given a new due date. You then have 7 days to return it.

A remote loan borrowed from one of Aarhus Libraries must always be returned to one of Aarhus Libraries.

The machines can print a delivery receipt or send it to your email. Always keep your receipt as proof of delivery.